It has been called the “most indispensable part of any organization.” It has been found to “outperform those without it by up to 202 percent.” In Stephen Covey’s The 7 Habits of Highly Effective People, it takes up the entire second half of the book. “It” is effective communication, and the results of encouraging it are astounding.
Wondering just how effective it is to increase communication? So did Dale Carnegie when they created a test to see how much of an effect increasing communication had on employees. By comparing groups of people with high, medium, and low levels of effective communication and engagement, they found some shocking results. The groups with high levels had more than double the performance of the low groups, significantly lower turnover rates, they kept better relationships with everyone around them, and felt way more satisfied with their job. By taking just one step, Dale Carnegie measured huge increases to the businesses success. And they weren’t the only ones who picked up on it.
In Covey’s best-selling book, The 7 Habits of Highly Effective People, the importance of “interdependence” in the workplace cannot be overstated – it takes up the entire second half of his book. Covey says that with effective communication, “The more genuine the involvement, the more sincere and sustained the participation in analyzing and solving problems, the greater the release of everyone's creativity, and of their commitment to what they create. This, I'm convinced, is the essence of the power.”
That makes effective communication the No. 1 priority of any organization. Given the importance, it is not surprising that Effective Communication is one of the most important ingredients to success. No matter the context, effective communication can help any organization grow and prosper.
Need help stimulating effective communication in your business? PostCalls automated phone messaging system can help! PostCalls boost communication by providing you with group messaging and calls, a website, and even group calendars. Not only can PostCalls help increase your success by uniting your employees, but it can also help you form relationships with everyone else!