Because the utility industry services the residential, commercial, industrial and transportation sectors of society, utility emergencies often have far-reaching effects. Restoring power, water and gas to communities after natural disasters or inclement weather must occur as quickly and easily as possible.
Client: St. Lucie West Services District
Objective: Manage operations and ensure optimal efficiency
Main Benefits:
- Operations Excellence: Client was looking to gain access to intuitive resources that facilitate mass communication.
- Cost Efficiency: Client was seeking to achieve a cost reduction compared to current service delivery model.
Testimonial: "We started using Message911 for non-emergencies a few months ago implementing call-outs to customers scheduled for a shut-off of water service due to non-payment. It has helped us in getting the word out quickly and efficiently without the extra cost of sending staff to each site to notify our customers in person."
-Maddie Maldonado, St. Lucie West Services District